Talent Acquisition Specialist at Techmplish Consultancy Services llp
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Territory Manager - Inside Sales (6-11 yrs)
What you should have :-
- 6+ years of experience in Tele sales team management, preferably in Internet industry.
- Bachelor's Degree.
- Exposure to value & volume selling is a must.
- Good Understanding of Quality metrics and process improvements.
- Drive performance management by applying and implementing best in class performance metrics.
What you will do in this role :-
- Responsible for overall AOP target achievement. Will assist in driving the productivity of Centers and Outbound team.
Data Analytics - analysis various data and showcase trends, identify and correct performance gaps.
- Track lead conversion on various source and system categories. Identify gaps in lead conversion and execute methods to correct it.
- Drive various projects which are allocated time to time to drive efficiency and productivity.
- Co-ordinate and liaison with various departments on behalf of the center and outbound team and give support to ground teams by resolving day-to- day operational challenges faced by them.
- Design and Drive R & R program nationally for center and outbound teams.
- Design training modules for new recruits, design trainings for improving existing efficiency, Development of existing training modules, Execute trainings across all centers and outbound teams.
