HR Recruiter at Daffodil HR Services
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Territory Manager/Cluster Manager - Retail Sales (5-12 yrs)
1. JOB PURPOSE :
To be front-line contact to generate Leads and commission RO's to achieve his KPI's.
2. ACCOUNTABILITIES & RESPONSIBILITIES :
ACCOUNTABILITIES/ACTIVITIES :
New Business Development
- Responsible for New Business development as per the ABP for the Division and Zone.
- New LOA generation
- Commissioning of ROs
- Responsible for getting all the NOCs and adhere to all the statutory compliances.
- Responsible for the Relationship Management with Bureaucrats and other Govt Official such as - CCOE, Gram Panchayat, Police etc.
- Responsible for Supporting to S&D depot location personnel as and when desired.
- Supervising Development of the Retail network of ROs by identifying suitable land & franchisees.
- Identifying new sites and franchisees for setting up of RO's after TA analysis
- Coordinate for all statutory approvals
- Monitor construction & development of RO as per Co. specifications
- Complete commissioning of RO's within milestones set in ABP
- Follow up with Government Agencies for statutory approval & licenses
- Submit applications as per norms to licensing authorities.
- Liaison with District Magistrate's office & other related department for issuance of NOC.
- Liaise with Metrology & PESO department for approval of licences.
- Franchisee Management
- Regular meeting with franchisee to resolve problems
- Advise franchisees on staff appointment for housekeeping and safety standards
- Resolve channel conflicts
- Liasoning with vendors and competitors
- Maintain cordial relation with concerned personnel
- Follow up with equipment vendors for on time installations and reduced downtime.
- Training of franchisees and forecourt staff.
- Identify training needs of franchisee and staff
- Conduct on-site training
- Recommend staff/franchisee for company training
3. KEY CHALLENGES
1. Resolve franchisee issues
2. Selection of the right site and franchisee for new LOAs and Commissioning
B. Recommendations to superior:
1. Recommending sites for Network Expansion
2. Product specific, Area specific, Non Fuel Retailing prospects.
3. Lease rents
4. CODO and PCODO
4. INTERACTIONS
Internal Interactions:
1. Divisional Engineer, Zonal MIS, Divisional Manager
2. Legal team
B. External Interactions:
1. Franchisee & equipment vendor
2. Other Oil PSUs marketing and supply point personnel
3. Local relevant government officials
5. DIMENSIONS
Financial Dimensions:
1. Generation of LOA's at high Margin areas
2. Be within travelling and miscellaneous expense budget
6. SKILLS & KNOWLEDGE :
A. Educational Qualifications & Certifications:
1. Graduate Engineer or Post graduate in Marketing Management
B. Relevant (Functional/Level) & Total Years of Experience:
Relevant Experience: 2 to 6 years of experience
C. Functional Skills:
1. Detailed product knowledge & retail policies
2. Managing channel partners
3. Strong networking skills
4. Willing to travel extensively
5. Knowledge of Retail operations & logistics economy
6. Selling skills
D. Behavioural Skills:
1. Customer orientation & High integrity
2. Negotiation Skills
3. Strong communication
4. Perseverance
5. Interpersonal skills
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