Company : A leading non-banking financial servicing company

Location: Kolkata

Role:Territory Business Manager

Responsibilities:

Purpose of the Job:

The prime responsibility is to strengthen direct sales of various products in the defined Territory.

Key Responsibilities :

- Drive the business strategy for assigned territory and grow the market share across Direct, Alliance and DMA channel.

- To work with sales team in implementing business strategy in the assigned Territory.

- Driving servicing, Operation, collections, compliance and regulatory requirements for the assigned territory.

Key Deliverable :

Market Development :

- Identify Business Opportunities and create direct/alliance/DMA Channel business strategy.

- To set up network by appointing DMAs/ Connectors.

Team Management : 

- To manage hiring/attrition and nurture & train team members of branches.

- To derive optimum productivity from the team.

- To ensure alignment & synchronization of Sales /Portfolio/Technical/Developer Relations team.

Risk Management :

- To adhere to Compliance & Policy governance.

- Portfolio quality by enabling right credit culture.

Customer Relationship :

- To maintain high standard of customer service.

- Relationship Management, resulting in multi-product sales & continuity of customers.

Managing Environment :

- To benchmark competitiveness and market intelligence.

- Administrative management of the Territory.

- Managing next level of internal/external grievances.

P&L Management & Collections :

- Deliver business volumes as per target.

- To ensure right business mix leading to yield/processing fee.

- Managing cost of acquisition by right channel mix.

- To control Credit Cost and In charge of collections.

- To manage OPEX of all Territory.

Organisation Ethos :

- To ensure conduct of employees.

Relationship Management :
 
- To manage relationship with Developers, DMA's and Alliance Partners.

Key skills : 

- Good communication and presentation skills, negotiation skills with ability to interact with people at various levels of the organization and outside environment, strong sales and relationship management skills.

- Good understanding of all Products.

- Team Management.

- Should have analytical bent of mind and lateral thinking.

- Regulatory and Compliance Knowledge.

Job Specification : Graduate/Post Graduate with 6 -12 years for exp. with at least five years in same experience will be added advantage.

Reporting To : Zonal Business Manager

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