Head of Recruitment at Terraswap Ventures LLP
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Terraswap Ventures - Executive - Customer Care (1-3 yrs)
Responsibilities :
- To ensure the full implementation of the Customer Services strategy across the business.
- To ensure that the Customer Services function operates effectively and that the functions- activities are aligned to departmental and Company objectives.
- To ensure the accurate processing of customer quotations, orders and order confirmations within agreed timescales.
- To ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timescales.
Requirements :
- Excellent organisational skills
- Excellent written communication skills
- Confident communicator
- High level of accuracy and attention to detail
- Numerate
- Good working knowledge of Microsoft packages and CRM systems.
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