Talent Acquisition Executive at V - Konnect Associates
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Telesales/Telecalling Role - Inbound Process - Bank (0-4 yrs)
Hiring for One of the leading Bank _ Inbound Process _ Noida _ Mumbai
Job Description :
Inbound Process :
- Customer interactions to be duly updated in Bank system for audit trail and reference to future interactions
- Deepening of customer portfolio level benchmarks
- Manage Issues and Maintain complete relationship record for assigned customer accounts
- Ensuring customer scoping being done with need based products suggested as hooks for deepening relationship
- To acquire new to bank customers from leads generated through marketing channel and various campaigns
- Customer Query and Complaint resolution
- Ensure query resolution of the customers by coordinating with service and operations team
Interested Candidates can share their resume on this mail id
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