Business Head at Selectus Manpower Solutions Pvt. Ltd.
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Telesales Specialist - NBFC (1-5 yrs)
We are having an urgent opening for Tele Sales in Ahmedabad with a leading NBFC.
Job Description :
- Make daily calls to eligible customers to convince them to apply for the product.
- Collect all application details from customers over the phone and input them into Homer for evaluation.
- Notify customers of the result of their application and in the case of approval.
- Responsible to handle inbound calls from a dedicated number or calls transferred from general help-line.
- Proactively follow up with customers where necessary to persuade them to apply, collect all application details and to sign the contract at POS (the same Specialist will be guiding the same customer through the whole process).
- Assist customers present at POS for contract signing where the SA is not available. Call the respective DSM to send another SA to the POS.
- Update all information in Genesis and Homer as per the conversation with the customer.
- Share sales techniques and knowledge with the TL and fellow specialist to drive the overall performance of the team.
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