Telesales Role - Telecom (0-5 yrs)
We are looking for a motivated and persuasive Telesales Representative to join our team. The ideal candidate will be responsible for generating sales over the phone by reaching out to potential customers, promoting products or services, and ensuring a high level of customer satisfaction. Strong communication skills and the ability to close sales are essential for success in this role.
Key Responsibilities:
- Make outbound calls to prospective and existing customers to promote products or services.
- Understand customer needs and recommend appropriate solutions or products.
- Follow up on leads and close sales to meet or exceed targets.
- Handle objections effectively and turn inquiries into sales opportunities.
- Maintain accurate records of customer interactions and sales in the CRM system.
- Stay updated on product knowledge, industry trends, and competitive offerings.
- Build and maintain positive relationships with customers to encourage repeat business.
- Work closely with the sales team to achieve overall company objectives.
- Provide feedback to management on customer preferences, trends, and areas for improvement.
