HR Recruiter at Raising Global Solutions
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Telesales Role - International Voice Process - IT (1-8 yrs)
International Voice Process
Will prefer candidates with at least 1 year of calling experience in a business-to-business (B2B) environment.
- Preferred candidate will be someone with 1-4 years of experience in inside sales preferably in IT/ITES domain. We can also look at Tech Support people with upselling experience.
- Exceptional written and verbal communication skills
- Ability to maintain an upbeat and positive attitude at all times
- Willing to work in any given shifts
- Strong work ethic
- Ability to work in self-directed, fast-paced entrepreneurial environment
- Basic computer skills including Internet, Email, Word, Excel, PowerPoint
- Help SMBs succeed in their businesses
- Assist SMB advertisers with setup and optimization of their same store sales campaigns as per best practices for high ROI / ROAS
- Provide strategic/tactical recommendations for higher ROI / ROAS
- Upsell more media inventory
- Awareness of Google's AdWords & Analytics Platforms for optimum utilization
- Proactively communicate on a daily basis with customers & ensure quality customer service/support
- Maintain excellent product knowledge and attend all training sessions.
- Conduct in a professional and informative manner in all client communications
- Ensure accurate and complete information is captured in customer relationship management (CRM) system during the entire communication process
- Respond to or meet and exceed daily targets in a timely and accurate fashion
- Provide daily / weekly / monthly reports on the key metrics associated with the process
- Provide market intelligence to the team leader & identify process improvement areas
- Work with team leaders to identify challenges to improve overall process execution
- Suggest improvements that can be made to increase efficiency and help meet/exceed goals
- Share expertise and best practices with new recruits and co-workers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
