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29/08 Sonideep
HR Recruiter at Raising Global Solutions

Views:76 Applications:8 Rec. Actions:Recruiter Actions:2

Telesales Role - International Voice Process - BPO (0-4 yrs)

hyderabad Job Code: 10999

Position Overview

Help one of the world's largest search engine's customers to improve usage of tracking tools (Adwords) that will help customers accurately track their ROI. The executive will provide guidance / support via regularly planned multiple touch point communications that includes inbound / outbound calls & emails.

Responsibilities

Help SMBs succeed in their businesses

Assist SMB advertisers with setup and optimization of their same store sales campaigns as per best practices for high ROI / ROAS

Provide strategic/tactical recommendations for higher ROI / ROAS

Upsell more media inventory

Awareness of Google's AdWords & Analytics Platforms for optimum utilization

Proactively communicate on a daily basis with customers & ensure quality customer service/support

Maintain excellent product knowledge and attend all training sessions.

Conduct in a professional and informative manner in all client communications

Ensure accurate and complete information is captured in customer relationship management (CRM) system during the entire communication process

Respond to or meet and exceed daily targets in a timely and accurate fashion

Provide daily / weekly / monthly reports on the key metrics associated with the process

Provide market intelligence to the team leader & identify process improvement areas

Work with team leaders to identify challenges to improve overall process execution

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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