HR Recruiter at Raising Global Solutions
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Telesales Role - International Voice Process - BPO (0-4 yrs)
Position Overview
Help one of the world's largest search engine's customers to improve usage of tracking tools (Adwords) that will help customers accurately track their ROI. The executive will provide guidance / support via regularly planned multiple touch point communications that includes inbound / outbound calls & emails.
Responsibilities
Help SMBs succeed in their businesses
Assist SMB advertisers with setup and optimization of their same store sales campaigns as per best practices for high ROI / ROAS
Provide strategic/tactical recommendations for higher ROI / ROAS
Upsell more media inventory
Awareness of Google's AdWords & Analytics Platforms for optimum utilization
Proactively communicate on a daily basis with customers & ensure quality customer service/support
Maintain excellent product knowledge and attend all training sessions.
Conduct in a professional and informative manner in all client communications
Ensure accurate and complete information is captured in customer relationship management (CRM) system during the entire communication process
Respond to or meet and exceed daily targets in a timely and accurate fashion
Provide daily / weekly / monthly reports on the key metrics associated with the process
Provide market intelligence to the team leader & identify process improvement areas
Work with team leaders to identify challenges to improve overall process execution
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
