Key Responsibilities:

- Handle inbound sales calls from US-based customers efficiently and professionally.

- Identify customer needs and provide appropriate solutions from company's service offerings.

- Maintain a thorough understanding of company's products and services.

- Achieve and exceed sales targets through effective communication and negotiation skills.

- Maintain accurate records of customer interactions and transactions in the CRM system.

- Provide exceptional customer service to build and maintain strong customer relationships.

- Collaborate with the marketing and product teams to provide feedback on customer insights and market trends.

Qualifications :

- Proven experience in a sales role, preferably within a call center environment.

- Excellent communication and interpersonal skills.

- Strong sales and negotiation skills.

- Ability to work in a fast-paced environment and handle multiple tasks efficiently.

- Proficiency in using CRM software and other sales tools.

- High school diploma or equivalent; a degree in business or a related field is a plus.

- Availability to work flexible hours, including evenings and weekends if necessary.

- Freshers with excellent communication skills can apply.

- Candidates should be willing to work night shifts.

Skills:

- Customer-focused mindset with the ability to understand and address customer needs.

- Strong organizational skills and attention to detail.

- Ability to work both independently and as part of a team.

- Adaptability to learn new products and services quickly.

- Proficiency in English; bilingual skills are a plus.

Benefits :

- Competitive salary and commission structure.

- Opportunities for career advancement within a growing global company.

- Excellent incentives based on performance.

- Ongoing training and professional development.

Archana
HR
+91- 92800 97946