Telesales Role - Insurance (0-3 yrs)
Job Summary :
For Telesales position :
- Candidate will have to convert inquiries into sales by answering inbound telephone calls or outbound calls.
- Candidate will be into retention and sales of insurance. For Customer Retention
- Candidate will have to answer inbound and make outbound calls and retain customers and renew their policies.
- 0 to 3 yrs of experience as Customer Care, Telesales / Telemarketing or Inside Sales Executive mandatory
- If candidate is having experience then it has to be in Voice Process (Telesales/CSE/Telemarketing/Customer Relationship/Customer Support)
- Must have done full time graduation.
Fluent English skills - Ability to Speak, Read & Write.
For Experienced - 16000 inhand (2.50 LPA)
For freshers will be 11,400 inhand (1.75 LPA)
For Telesales position - Candidate will have to convert inquiries into sales by answering inbound telephone calls or outbound calls. Candidate will be into retention and sales of insurance.
For Customer Retention - Candidate will have to answer inbound and make outbound calls and retain customers and renew their policies
- Candidates with part time graduation will not be considered
- Candidate can be considered for any process depending on the interview
Job description :
- Handling and resolving customer queries and concerns while maintaining the same quality on a call
- Need to make outbound calls
- Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
- Understanding multiple products and processes.
- Influencing customers to buy or retain product or service by following a prepared script to give product reference information.
- Processing each call/mail/ chat in accordance with IL standards and provide/take relevant information and update the system/s accordingly.
- Provide the Customer with a clear explanation of the action taken
- Ability to understand and handle irate customers
- Ability to achieve stretched targets and able to manage the organization standards
- Maintain Superior quality service by following organization standards.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
