Telesales Role - Automobile Firm (0-3 yrs)
Automobile
Job Brief :
He/she will help us in accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned parameter. In this role, we seek outstanding sales, negotiation and interpersonal skills. We expect you to manage a team of 10+ off roll manpower. Candidate needs to have perseverance and conviction to deliver on stretched targets.
Responsibilities :
- Building good relationship with the clients.
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales and brief the existing customers about a product service using scripts
- Answering questions about products or the company
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements :
- Good rebuttal.
- Need to build a good rapport with the client.
- Excellent interpersonal skills and a solid sales/customer service focus.
- People with a strong sense of ownership who can work independently
- Cool tempered and able to handle rejection.
- Good Communication Skill
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