Business Support Manager at Snaphunt Pte. Ltd.
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Telesales Role (3-5 yrs)
-Join Our Telesales Team and Elevate Your Career! Are you passionate about sales and ready to take your career to new heights? We're excited to offer telesales positions based out at Bangalore and Chennai
Our client's aim is to empower every person in the country to independently connect with buyers and sellers online. They care about you - and the transactions that bring you closer to your dreams.
The Job
You'll be responsible for:
- Conduct outbound calls to prospective customers with the goal of promoting and selling subscription-based services.
- Develop a deep understanding of the features and benefits of subscription offerings in industries like BFSI, Ed-Tech, Consumer Goods, Auto, Real Estate, and Jobs.
- Clearly articulate the value proposition of the subscriptions and address customer queries effectively.
- Build and maintain positive customer relationships through regular follow-up calls.
- Provide accurate information about products/services, pricing, and promotions.
- Facilitate the payment collection process through effective communication and relationship-building
- Meet and exceed monthly and quarterly sales targets.
- Continuously strive for improvement in key performance indicators related to sales and revenue.
Ideal Candidate
- 3-6 years of direct telesales experience, Strong understanding of industries such as BFSI, Ed-Tech, Consumer Goods, Auto, Real Estate, and Jobs.
- Proven experience in telesales with a focus on subscription sales.
- Excellent communication and negotiation skills.
- Ability to work independently and collaboratively within a team.
- Familiarity with CRM software and sales tracking tools.
- Proven experience as a successful telesales representative
- The ability to quickly grasp and effectively communicate product and service details to prospects, with proficiency in relevant languages (English & Hindi, Marathi, Malayalam, Tamil, Telugu, Kannada, Bengali) based on regional requirements
- Self-driven and highly motivated
- Exceptional negotiation skills and the ability to handle and resolve issues and complaints effectively
- Minimum qualification of 12th grade; candidates with any graduate or postgraduate degree are also encouraged to apply.
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