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09/11 Neha
Business Development Executive at Victree Solutions

Views:8 Applications:2 Rec. Actions:Recruiter Actions:2

Telesales Role (3-10 yrs)

Mumbai Job Code: 351257

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.


- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

- An effective telesales representative must be an excellent communicator and have superior people skills.


- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

- The goal is to help the company grow by bringing in new customers and developing business.

Responsibilities :

- Contact potential or existing customers to inform them about a product or service using scripts

- Answer questions about products or the company

- Ask questions to understand customer requirements and close sales

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances to preserve the company's reputation

- Go the "extra mile" to meet sales quota and facilitate future sales

- Keep records of calls and sales and note useful information

Requirements

- Executives who have 2+ years of experience in sales background.

- Proven experience as telesales representative or other sales/customer service role

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Excellent knowledge of English

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints

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