COO at Rao Career Solutions Pvt Ltd.
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Telesales Role (1-3 yrs)
- Meeting with sales managers to discuss telesales strategies.
- Training junior telesales staff.
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Setting weekly and monthly sales targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting sales reports.
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