Description

We are seeking a highly motivated and energetic individual to join our team as a Telesales representative in the retail industry. As a Telesales representative, you will play a crucial role in driving sales and revenue growth for our company. With your excellent communication skills and persuasive abilities, you will be responsible for reaching out to potential customers, promoting our products and services, and closing deals over the phone.

Responsibilities :

- Conduct outbound sales calls to prospective customers to introduce our products and services.

- Identify and understand customer needs, recommend appropriate products, and provide accurate information to secure sales.

- Achieve or exceed monthly sales targets while maintaining high standards of customer service.

- Build and maintain strong relationships with customers to ensure repeat business and customer satisfaction.

- Document all sales activities and customer interactions accurately in our CRM system.

- Collaborate with internal teams to resolve customer complaints or issues in a timely manner.

- Stay up-to-date with product knowledge, market trends, and competitors to effectively position our offerings and differentiate ourselves in the retail industry.

Requirements :

- Previous experience in telesales or customer service roles preferred.

- Excellent communication and interpersonal skills.

- Proven track record of meeting or exceeding sales targets.

- Strong negotiation and persuasion skills.

- Ability to quickly adapt and learn about new products and services.

- Proficiency with CRM software and other sales tools.

- Strong problem-solving and decision-making abilities.

- High level of self-motivation and goal orientation.