HR Head at Varenyam Placements
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Telesales/Outbound Sales Role - EduTech (0-4 yrs)
Job Description :
Profile: Telesales/Outbound sales
Location: Sec 32, Gurgaon
Exp: 0-4 years
Our client is an Ed-tech firm that is changing the way India learns. The first to introduce - live and interactive- learning in digital format, it offers courses jointly with world-leading institutes and corporates.
Our client partners with top Indian & International institutes including IIT, IIM, XLRI, Parsons School of Design and also with renowned corporates like OLX, Viacom 18, Wiz craft, SHRM, and others. Its ability to recreate classroom type interactions in the virtual world has struck a chord with over 3,00,000 individuals and corporate learners. It initiates industry-relevant learning by bringing eminent subject experts into online education. Our client is one of the first Ed-tech organizations to be credited with an ISO: 9001-2008 certification.
Job Description:
- The responsibilities would primarily include the Outbound, Inbound & Online Chat processes
- Outbound process : Upsell & cross-sell various Management, IT & Finance related courses
- Inbound process: Attend to the Sales & Services calls received on the Customer Care numbers
- Online Chat Process: Be available to address any query coming through online Chat mode
- Responsible for converting Telephonic Enquiries into admissions
- Responsible for achieving business targets through effective counseling, as per timelines
- Regularly follow up for lead generations through Tele-calling
- Counselling & Career guidance on the company offerings seminars, workshops, and in-house- events
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