Tele Counsellor

- Tele-Counselor ( Work from Office)

Job Type : Full Time

Location : Noida Sector 62

Salary : (12k - 18k) depends on your experience and knowledge

- We are looking out for an experienced and self-driven Tele-Counselor to join our sales team for ShramIN, a dedicated job site for the blue & grey collar workforce needed in micro and small enterprises. It is a technology-based networking platform, built on three pillars - candidates, employers, and training partners. As a Telesales Representative, you will be responsible for handling outgoing calls from the Students; resolving their issues in ShramIN App.

Job Description :

- Call ITI students and provide counseling.

- Guide the students regarding their career decisions

- Provide information about the various jobs available in ShramIN App.

- Assist students in making profiles on ShramIN App.

- Organize career counseling for Blue & Grey collar.

- Connect with Training Partners and assist them for Mobilization.

- Ability to learn about our job portal Inside Out So that you have thorough knowledge to guide and help the Students in rectifying their issues.

- Make outgoing calls to students to brief them about ShramIN Jobs based on their interests.

- Follow up with the students and Training Partners in a timely manner.

- Candidate Profile & Qualifications & Skills

- 1-2 years of job experience in Tele-Counseling. Prior experience in the same field will be an advantage.

- Excellent Communication Skills

- Graduate in any stream.

- Good convincing power.

- Good working knowledge of Excel/Word.

- Ability to resolve issues and address complaints. Cool-tempered and able to handle objections.

More details :

- Company will reimburse call bills.

- This is a permanent work-from-office job and work timings are between 9:30 AM to 6:30 PM.

- Working days Monday to Saturday.

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