Director at Recruiting India
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Telecounsellor - Education (0-3 yrs)
Job Title: Freelance Tele Counselor
Overview:
We are seeking a motivated and empathetic Freelance Tele Counselor to join our team. As a Tele Counselor, you will be responsible for providing guidance, support, and counseling to clients remotely via telephone communication. The ideal candidate should possess excellent communication skills, empathy, and the ability to establish rapport with clients to assist them in overcoming challenges and achieving their goals.
Responsibilities:
1. Conduct counseling sessions with clients over the phone to address their concerns, provide emotional support, and offer guidance.
2. Listen attentively to clients' needs, assess their situations, and offer appropriate advice and solutions.
3. Provide information and resources related to mental health, personal development, career guidance, and other relevant topics as needed.
4. Maintain confidentiality and adhere to ethical standards in handling sensitive client information.
5. Collaborate with clients to develop personalized action plans and goals to address their specific needs and challenges.
6. Monitor clients' progress and provide ongoing support and encouragement throughout their journey.
7. Document counseling sessions accurately and maintain detailed records of client interactions.
8. Stay updated on relevant industry trends, counseling techniques, and resources to enhance service delivery.
9. Adhere to scheduling and attendance requirements to ensure availability for clients during designated hours.
10. Collaborate with other team members and supervisors to ensure the effectiveness of counseling services and overall client satisfaction.
Requirements:
1. Proven experience in counseling, psychology, social work, or a related field.
2. Excellent communication skills, both verbal and written.
3. Strong empathy and interpersonal skills to build rapport with clients.
4. Ability to actively listen, understand, and respond effectively to clients' concerns.
5. Familiarity with counseling techniques, methodologies, and ethical standards.
6. Proficiency in using telecommunication tools and software for remote counseling sessions.
7. Ability to maintain confidentiality and handle sensitive information with discretion.
8. Strong organizational skills and attention to detail.
9. Flexibility to adapt to varying client needs and schedules.
10. A commitment to ongoing professional development and continuous learning in the field of counseling.
Preferred Qualifications:
1. Previous experience in tele-counseling or remote counseling services.
2. Certification or licensure in counseling, social work, or related field.
3. Experience working with diverse populations and addressing a wide range of client issues.
4. Proficiency in multiple languages to cater to clients from diverse linguistic backgrounds.
This is a freelance position with flexible hours, offering the opportunity to work remotely from any location. If you are passionate about helping others and have the requisite skills and qualifications, we encourage you to apply and join our team as a Freelance Tele Counselor.
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