HR Manager at MNR Solutions
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Telecalling/Telesales Role - FMCG (1-3 yrs)
As a Tele Caller in the FMCG industry, you will be responsible for engaging with potential customers, generating leads, and driving sales through effective communication and sales techniques. Your role will focus on building relationships with customers and promoting FMCG products to meet sales targets.
Responsibilities :
Outbound Calls : Make outbound calls to potential and existing customers to promote FMCG products, generate leads, and achieve sales targets.
Sales Conversion : Engage with prospects to understand their needs, address queries, and convert leads into sales.
Customer Relationship Management : Build and maintain strong relationships with customers, ensuring high levels of satisfaction and repeat business.
Product Knowledge : Stay updated on product features, benefits, and market trends to effectively communicate and sell FMCG products.
Data Management : Maintain accurate records of customer interactions, sales activities, and lead status in the CRM system.
Performance Tracking : Monitor and report on sales performance, providing feedback and recommendations to improve sales strategies.
Compliance : Ensure adherence to company policies and procedures, including compliance with sales regulations and ethical standards.
Qualifications :
Experience : Prior experience in tele sales or inside sales is preferred.
Skills : Strong communication and interpersonal skills, with the ability to engage customers and close sales effectively.
Education : Relevant educational background or equivalent experience in sales roles.
Key Competencies :
- Proven track record in achieving sales targets and generating leads.
- Excellent verbal communication and persuasive skills.
- Ability to handle objections and close sales.
- Proficiency in using CRM software and managing sales data.
- Positive attitude and a customer-focused approach.
- If you have a passion for sales, excellent communication skills, and a desire to succeed in the FMCG industry, we encourage you to apply for this exciting opportunity.