Telecalling/Telesales Role (1-5 yrs)
- Calling existing and potential customers to persuade them to purchase company products and services
- Accurately record details of customers' purchase orders
- Processing all customer purchases accordingly
- Generating promising leads for the outside sales team to pursue
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
- Developing and sustaining solid relationships with customers to encourage repeat business
- Using sales scripts proffered by the company to drive sales and respond to customer rejections
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
Job Types: Full-time, Walk-In
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