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09/10 Yashashvi
HR at Novel Research House

Views:6 Applications:4 Rec. Actions:Recruiter Actions:0

Telecalling/Telesales Role (0-1 yrs)

Indore/MP Job Code: 347727

Job Title : Telecalling/Telesales Role

Location : Vijay Nagar, Indore

Job Type : Full-Time

Experience or Fresher

Company Name : Novel Research House

Job Summary :

We are seeking a motivated and results-driven Tele caller to join our dynamic sales team. The successful candidate will be responsible for reaching out to potential and existing customers, promoting our products/services, answering questions, and generating sales or leads over the phone. This role requires excellent communication skills, a customer-focused approach, and the ability to work effectively under pressure.

Key Responsibilities :

- Outbound Calls : Make outbound calls to prospective and existing customers to introduce and promote products or services.

- Lead Generation : Identify potential customers, create sales opportunities, and follow up on leads.

- Customer Interaction : Engage with customers to understand their needs, provide relevant information, and answer queries.

- Sales Pitch : Deliver scripted or personalized sales pitches, highlighting key features and benefits of products or services.

- Target Achievement : Meet daily, weekly, and monthly sales targets as set by the management.

- Customer Relationship Management : Maintain accurate records of customer interactions, and update customer information in the database.

- Feedback Collection : Gather customer feedback and share it with the relevant teams for continuous improvement.

- Follow-Up : Conduct timely follow-up calls to ensure customer satisfaction and build long-term relationships.

www.novelresearchhouse.com

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