Telecalling/Telesales Role (0-1 yrs)
Job Title : Telecalling/Telesales Role
Location : Vijay Nagar, Indore
Job Type : Full-Time
Experience or Fresher
Company Name : Novel Research House
Job Summary :
We are seeking a motivated and results-driven Tele caller to join our dynamic sales team. The successful candidate will be responsible for reaching out to potential and existing customers, promoting our products/services, answering questions, and generating sales or leads over the phone. This role requires excellent communication skills, a customer-focused approach, and the ability to work effectively under pressure.
Key Responsibilities :
- Outbound Calls : Make outbound calls to prospective and existing customers to introduce and promote products or services.
- Lead Generation : Identify potential customers, create sales opportunities, and follow up on leads.
- Customer Interaction : Engage with customers to understand their needs, provide relevant information, and answer queries.
- Sales Pitch : Deliver scripted or personalized sales pitches, highlighting key features and benefits of products or services.
- Target Achievement : Meet daily, weekly, and monthly sales targets as set by the management.
- Customer Relationship Management : Maintain accurate records of customer interactions, and update customer information in the database.
- Feedback Collection : Gather customer feedback and share it with the relevant teams for continuous improvement.
- Follow-Up : Conduct timely follow-up calls to ensure customer satisfaction and build long-term relationships.
www.novelresearchhouse.com