Telecalling/Telesales Role (0-1 yrs)
- Conduct outbound calls to potential customers with the aim of generating sales and increasing revenue.
- Identify and qualify leads through cold calling, prospecting, and customer referrals.
- Present and promote products or services to prospective customers over the phone.
- Engage in active listening to understand customer needs, answer their questions, and provide relevant information about the product or service being offered.
- Maintain a database of potential and existing customers, including accurate and up-to-date contact information and sales activities.
- Meet or exceed daily, weekly, and monthly sales targets and quotas.
- Follow up with leads and prospects to nurture relationships and convert them into paying customers.
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Collaborate with the sales team and other departments to coordinate sales efforts and maximize results.
- Keep abreast of industry trends, product features, and competitor offerings to effectively communicate value propositions and differentiate the company's products or services.
- Document and report sales activities, customer interactions, and outcomes accurately and timely.
- Adhere to company policies, sales scripts, and best practices to maintain professionalism and consistency in customer interactions.
- Continuously improve sales skills and product knowledge through training, workshops, and self-development initiatives.
- Contribute to team meetings, share insights, and provide feedback to improve sales strategies and processes.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.