Job Title : Tele Calling Support Executive

Experience : 1-3 years

Location : Varanasi

Roles and Responsibilities :

- Receive phone calls, and provide polite & professional communication

- To make calls and explain about our company, product, and Technology.

- To receive feedback from customer for products performance and satisfaction

- To follow customer for review and suggestion about overall experience with the company.

- Greet, assist, and provide support to office visitors

- Handle and manage email, telephone, or in person inquiries

- Organize and schedule appointments and meetings

- Manage and distribute correspondence memos, letters, and faxes

- Carry out administrative duties such as filing, typing, copying, binding, and scanning documents

- Coordinate repairs to office equipment such as fax, printer, laptop etc.

- Maintain and order office supplies such as papers, files, binders, printer ink etc.

- Handle sensitive information in a confidential manner

- Resolve administrative problems

- Assist employees in data entry and provide administrative support as and when needed

- A very good team player

Qualification and Skills :

- 3-5 years of proven work experience as Tele calling and administrative assistant or office executive or office secretary or in similar role

- Bachelors' degree in any area. Having additional certification in Office Management will be an advantage

- Fluent in English and Hindi languages

- Excellent written and verbal communication skills.

- Experience and proficiency in Microsoft Office Suite (MS Word, Excel, Outlook and Power Point)

- Excellent organizational and customer service skills

- Professional attitude and appearance

- Ability to be resourceful and proactive

- Multitasking and time-management skills, with the ability to prioritize tasks

- Attention to detail and problem-solving skills.

- We are hiring for one of our client!!

If interested, please share your CV

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