HR at Shashwath Solution
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Telecalling Role - Outbound Process (1-3 yrs)
Roles and Responsibilities
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer's needs and requirements.
Requirement :
- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Good and Manageable oral and written communication skills.
- Good organizational skills.
- Good time management abilities.
- Ability to tolerate stress and pressure.
- Hard-working individual.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
