HR Executive at Midway Solution Pvt. Ltd.
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Telecalling Role - Inbound Voice Process - BPO (1-3 yrs)
1) Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
2) Influences customers to buy or retain product or service by following a prepared script to give product reference information.
3) Documents transactions by completing forms and record logs.
4) Maintains database by entering, verifying, and backing up data.
5) Contributes to team effort by accomplishing related results as needed.
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