Telecalling Role (0-5 yrs)
Roles & Responsibilities:
- Make outbound calls to potential customers.
- Explain product/service details and benefits.
- Answer customer queries and handle objections.
- Persuade customers to buy and close sales deals.
- Maintain a database of customer interactions.
- Follow up with interested customers for conversions.
Key Skills Required:
- Good communication and convincing skills
- Basic customer handling skills
- Confidence and a positive attitude
- Ability to handle rejections and stay motivated
- Basic computer knowledge (typing, data entry)
- Fluency in the required language(s)
