HR Recruiter at Nconnect Consultants
Views:4 Applications:4 Rec. Actions:Recruiter Actions:0
Telecalling Role (0-2 yrs)
Roles & Responsibilities of the Candidates :
1. To make outbound calls to potential customers to promote and sell.
2. To educate customers about the features and functionalities.
3. To assist customers with any queries or issues they may have while using. This involves providing prompt and helpful responses to their questions.
4. You would be responsible for providing technical support to customers who may encounter difficulties.
5. You would be responsible for handling customer inquiries via various channels such as phone, email, or live chat.
6. Customer Service Executives play a crucial role in resolving customer complaints and ensuring customer satisfaction.