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14/04 Anirudh Haq
IT Management at Non profit

Views:86 Applications:15 Rec. Actions:Recruiter Actions:11

Telecalling/Customer Service Role - NGO (0-10 yrs)

Delhi NCR Job Code: 267720

- The Tele Caller is responsible for providing customer service and support to the non-profit organization's clients. This role will involve contacting clients and potential donors by telephone, as well as providing general administrative support.

Responsibilities :

1. Contact potential donors and other members of the public through cold-calling

2. Provide general customer service and administrative support

3. Enter and update client information in databases

4. Ensure all customer inquiries, requests, and complaints are handled in a timely manner

5. Track fundraising progress and provide regular updates to management

6. Provide general clerical duties such as filing, photocopying, printing, etc.

Requirements :

- Minimum of 1 year experience in tele calling/fundraising/customer service

- Excellent verbal communication skills with fluency in English or Hindi language

- Computer literate with knowledge of Microsoft Office applications (Word, Excel) (Optional)

- Ability to multi task with strong organizational skills

- Professional telephone etiquette

- Previous experience working in a non-profit organization preferred

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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