Business Support Manager at Snaphunt Pte. Ltd.
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Telecalling/Customer Service Role - Matrimonial Service (0-2 yrs)
- Opportunity within a company with a solid track record of performance
- Attractive Salary & Benefits
Our Client Is the Most Trusted Matrimonial Service public sector.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
Skills Required :
-Qualification - Any Degree( Without Backlogs)
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are adaptable and thrive in changing environments
- You are a strong networker & relationship builder
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