Business Support Manager at Snaphunt Pte. Ltd.
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Telecalling/Customer Service Role - eCommerce (1-3 yrs)
- Our client is India's leading and Asia's largest e-commerce company in the kids and babies shopping sector, established in 2010, headquartered in Pune. With more than 25 million customers in the domestic and international markets and 6000+ employees
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service role, ideally within the Retail industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are adaptable and thrive in changing environments
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
