Telecaller - Travel Package (0-5 yrs)
- Maintaining relationship with travellers by calling and understanding their trip related details.
- Maintaining relationship with travel agents, ensuring that customer needs are met by the agent, ensure agent growth on TT platform
- Ensuring goals and targets for the assigned destination and agents are achieved
- Ensuring quality of customer experience for travellers by resolving conflicts & handling trip related responsibilities.
- Answer customer calls courteously to provide information about Travel Triangle products and services, arrange consultations and obtain feedback about service.
- Interact with customers by phone, e-mail or online chat medium concerning various queries
Desired Skills and Experience:
- Excellent communication (Written & Oral) skills in English.
- Basic computer knowledge with MS-office and effective browsing skills.
- High attention to details and ability multitask.
- Self-Motivated, willing to learn and adapt to new processes.
