Business Support Manager at Snaphunt Pte. Ltd.
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Telecaller/Telesales Role - Demat Account (0-30 yrs)
- Attractive Salary & Benefits
- Opportunity to make a positive impact
- Flexible working options
We are hiring for a company which helps customers to open their D-mat account as well as guide them about stock and trading.
The Job
Key responsibilities areas :
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product's features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer's requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer's personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company's reputation
- Go the - extra mile- to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Ideal Candidate :
Key Competencies :
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
