Telecaller/Telesales - Medical Diagnostics Aggregator (1-2 yrs)
Job Description:
DoctorC is India's no. 1 medical diagnostics aggregator. Our core focus is tech, product, and customer service. We have over 60 partnered locations in Hyderabad and Bangalore, and provide free home sample collection.
As a customer advisor (tele-sales) at DoctorC, you will be in charge of guiding customers find the right diagnostic centre/hospital for them.
Responsibilities:
- Advise present and prospective customers by answering calls - both incoming and outgoing leads.
- To give relevant product and healthcare information to customers on call.
- Influence customers to buy through us at our partner centers.
- Document calls on our sales tracking system.
- Work in coordination with team to achieve quality of service and sales goals.
- We will provide training for all the above. Healthcare knowledge is not a requirement.
Qualifications:
- Previous experience preferred
- Fluency in English, Telugu, and good to have Hindi
- Persuasion skills
- Customer Focus
- Closing Skills
- Telephone Skills
- High energy level
- Persistence
We have two shifts: 8:00 am - 4 pm and 2 pm - 9 pm. 6 days a week.
Minimum/Maximum/ Work Experience Required: Min - 1 year
Annual CTC: 16KPM - 17KPM
Languages: English, Hindi, Telugu
Location: Hyderabad, India
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