Telecaller/Tele-Marketing Role - Bank (0-2 yrs)
Here's a job description for a Telecaller position :
Job Title : Telecaller
Location : Daliganj crossing Lucknow
Job Type : Full-Time
Company : The Loni Urban Multi-State Credit & Thrift Co-operative Society (LUCC)
- Responsibilities:-
1. Outbound Calls : Initiate outbound calls to potential customers from provided lists.
2. Product/Service Knowledge : Develop a thorough understanding of our products/services and effectively communicate their features and benefits to prospects.
3. Lead Generation : Identify and qualify potential leads by gathering information and assessing their interest in our offerings.
4. Scripted Pitch : Follow a provided script to deliver a persuasive sales pitch and engage prospects in meaningful conversations.
5. Customer Engagement : Address questions, concerns, and objections professionally, aiming to convert leads into sales or appointments.
6. Achieve Sales Targets : Meet or exceed weekly/monthly sales targets and quotas.
7. Data Entry : Maintain accurate records of all calls, sales, and customer details in our CRM system.
8. Follow-Up : Make follow-up calls to nurture leads, schedule appointments, and ensure customer satisfaction.
9. Customer Relationship Management : Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction.
10. Feedback Reporting : Provide feedback on customer responses, objections, and market trends to improve sales strategies.
Requirements :
- High school diploma or equivalent (Bachelor's degree preferred).
- Proven experience in telemarketing or sales is a plus.
- Excellent communication skills, both verbal and written.
- Persuasive and goal-oriented with a strong sales aptitude.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Good time management and organizational skills.
- Results-driven with the ability to meet and exceed sales targets.
- Strong work ethic and a positive attitude.
- Adherence to ethical conduct in all customer interactions.
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