HR Intern at SIB Operations and Services
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Telecaller - Loan (0-19 yrs)
Job Description
- Role: Tele Caller Executive
- Location: Marathahalli, Bangalore / Koregaon Park Road, Pune, Ernakulam - Maarket Road and Kalamaserry
Requirements
- Minimum 1 year experience in relevant field is preferred.
- Freshers may also apply.
- Education: Graduation in any subject
- English: Should be fluent in English
- Regional Language: Should be fluent in English and any regional language - Tamil, Hindi, Kannada, Telegu, Malayalam
- Communication: Excellent verbal communication; a good listener; willing to serve customer.
Job Responsibilities :
- Answering calls and resolving queries about products
- Lead conversion - pre-approved loan products
- Collection of lead data from existing or potential customers on Products other than pre-approved loans.
- Conveying verbal acknowledgments of offers to Sales group for closing the leads.
- Keep up quality service by adhering to organizational guidelines.
- Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts.
- Obtaining customer feed-back and handling queries & complaints, if any
Job Type: Full-time
Salary: - 15,400.00 - 18,000.00 per month
Schedule :
- Day shift
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