International voice process

Experience: Freshers & 1+ year of experience in voice

Educational Qualifications: Any Undergraduate ( Diploma/ Btech/PG are not eligible)

Salary: 15K TH and 18K CTC

Shift Time: 8pm to 5am / 5:30pm to 2:30am- Drop would be there

Key skill set: Excellent communication in English

Locations: Chennai, Vadapalani

Job Description:

- Outbound calls to insurances for claim status and eligibility verification.

- Denial documentation and further action.

- Calling the insurance carriers based on the appointment received by the clients.

- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

- Calling insurance companies to get the status of the unpaid claims.

- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

- Maintain the individual daily logs.

- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

- Work cohesively in a team setting. Assist team members to achieve shared goals.

- Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies.

- Communication / Issue escalation to seniors if there is any in a timely manner

For more details

7395807355

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