Owner at Domestic Cluster Enterprise
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Telecaller - Inbound Sales (0-1 yrs)
An inbound telecaller is a customer service representative who answers calls from customers or other stakeholders. Inbound telecallers may also make presentations, train, or solve queries.
Responsibilities:
- Answering calls: Inbound telecallers receive calls from customers and other stakeholders
- Providing customer service: Inbound telecallers address customer concerns, uncertainties, and suggestions
- Finding new sales opportunities: Inbound telecallers look for new sales opportunities through calls, email, and other communication channels
- Explaining benefits: Inbound telecallers explain the benefits of the company's products and services to potential clients
- Gathering contact details: Inbound telecallers gather and update contact details of individuals