Job Summary

A multispeciality clinic offering Ayurveda and integration of modern Allopathy systems and treatments for healing and complete healthcare. Based out of South Delhi is hiring for telecallers for their inhouse requirement.

Position : Telecaller

Job Details

Answer and make calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Responsibilities and Duties

- Will be responsible to handle inbound calls from the prospective customers and convert them into confirmed client.

- Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure and achieve sales targets.

- Should be a good seller and understand the customer requirement and based on the same should be able to sale the product/medicine.

- Strong Inbound / Outbound call handling Experience.

- Should have Excellent Hindi and English communication skill and Convincing power

- Should be open minded and ready to learn.

- Follow-up with customers & internal team.

- Demonstrate value, negotiate and close new customers.

What is in it for you?

- Defined career progression and incentive structure

- We have excited salary and Incentive packages for those who perform with great Zeal

- Creating Value proposition for customers selling and providing the right information of services.

- Regular Trainings for skill enhancement

Shift:Day shift ( 9:30-7:30pm)
 
Required Experience, Skills and Qualifications : 

- Preferably from Healthcare / Health Insurance sector

- Ability to listen and active problem-solving skills

- Good interpersonal skills

- Ability to handle pressure

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