Telecaller 

- Opportunity within a company with a solid track record of performance

- Join a market leader within Education

- Strong opportunities to progress your career

- Our client is true synonym of success in ESE, GATE, PSUs, SSC-JE and State-AE/JE technical examinations. A decade has passed since we are established with a mission that students should lead the list of successful candidates in technical exams. Our client emerged as a pioneer in the ESE, GATE, AE/JE and PSUs exam preparation, setting up new benchmarks year over year. Engineers Academy is not just a coaching institute but a mentor that motivates &directs every engineering graduate to their dream destination.

The Job

Your Responsibilities will include :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Identifying opportunities for new business development through following up on leads and conducting research on target clients.

- New business generation by meeting potential clients to understand needs and providing relevant solutions.

- Managing the sales process to close new business opportunities.

- Building strong relationships with the existing portfolio of clients.

- Meeting and exceeding weekly and monthly activity and revenue targets.

Ideal Candidate

Skills Required :

- You have at least 4 years of experience ideally in Business Development / Account Manager (B2B), Customer Service or Telesales within Professional Services industry.

- Experience within would be a strong advantage.

- Experience within Technology, Media & Telecom (TMT) and Public Sector would be a strong advantage.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are highly goal driven and work well in fast paced environments

- You are a strong team player who can manage multiple stakeholders

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.