Business Support Manager at Snaphunt Pte. Ltd.
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Telecaller - Education (1-2 yrs)
- Opportunity within a company with a solid track record of performance
- Opportunity to make a positive impact
- Our client is an educational brand providing training in IELTS, Adaptation Courses, German Language, and many other languages besides sending candidates abroad with stable placement in a systematic and ethical manner. They are helping Indian youths from different sectors of education to train the most desirable skills which are necessary for them to settle/apply to overseas locations for employment as a professional.
The Job :
- As a Telecaller, you will be required to have patience, persuasiveness, and persistence. It's also important to have the ability to repeat business through good customer relations.
Your responsibilities will include :
- Responsible for calling the leads & converting them into walk-ins & enrollment.
- Handling walk-in inquiries & converting them into admissions
- Counseling prospective customers about the program and skill set required
- Responsible for handling outbound and incoming calls for overseas programs.
- Recording and maintaining all inquiries & new leads detail in LMS/CRM
- Meeting business targets or KRA with effective tele-counseling skills
- Maintaining reports (daily, weekly, monthly, projection, student records, etc.)
- Handling assigned administrative responsibilities too.
Ideal Candidate :
- You have at least 1 year of experience ideally in Telesales, Customer Service, or Inside Sales within the Professional Services industry.
- Minimum, a Graduate from any stream
- You have excellent communication skills and fluency in spoken & written English in order to be able to liaise with stakeholders in the region effectively
- You have good knowledge of MS Office & Overseas Placements
- You are a good learner with time-management skills and with ability to prioritize tasks
- You have a professional attitude and appearance
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