- Job Title: Customer Support & Telecaller-

- Location:- Delhi NCR

- Salary:- 15,000 - 50,000 + Attractive Incentives

- Hike:- Up to 30% on last drawn salary

Job Summary:-

We are hiring dynamic and enthusiastic individuals for - Customer Support- and - Telecaller- roles. Whether you are an experienced professional or a fresher, this is an excellent opportunity to grow your career in a supportive and rewarding environment.

Key Highlights:-

Education:- 12th Pass / Graduate / Undergraduate / Postgraduate

-Experience:- Freshers and experienced candidates are welcome

Languages:- Proficiency in both - English- and - Hindi- (manageable level)

- Roles and Responsibilities:-

Customer Support :

1. Handle customer inquiries via phone, email, or chat.

2. Provide accurate information about products/services.

3. Resolve customer issues efficiently and professionally.

4. Ensure customer satisfaction and maintain a high-quality service standard.

5. Record and document customer interactions in CRM tools.

6. Collaborate with internal teams to address customer needs.

Telecaller :

1. Make outbound calls to potential and existing customers.

2. Explain product/service features, benefits, and offers.

3. Build and maintain positive relationships with customers.

4. Meet daily, weekly, and monthly sales or customer engagement targets.

5. Address customer queries and resolve concerns promptly.

6. Record feedback and insights for process improvement.

Skills Required:-

- Good communication skills in English and Hindi.

- Basic computer knowledge for recording and managing data.

- Customer-oriented mindset with problem-solving abilities.

- Positive attitude and team collaboration skills.

- Ability to meet performance targets consistently.

Benefits:-

- Competitive salary with attractive incentives.

- Opportunity for a salary hike of up to 30% based on current CTC.

- Professional growth and career advancement opportunities.

- Supportive work environment with regular training sessions.

- Join us today to build a successful career in customer support and telecommunication!-