career consultant at TeamLease
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Telecaller/Customer Service Role - Electronics (1-6 yrs)
We are looking Telle caller/BPO/CUSTMOER SERVICE
Company - whirlpool
Location - Noida
MALE CANDIDATE
JD
- Must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Good communication skill.
- Inbound call
- Customer care service
- English ad Hindi
Contact 9140249894
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