Job Title: Telecaller

Job Description:

We are seeking a dedicated and enthusiastic Telecaller to join our healthcare team. As a Telecaller, your primary responsibility will be to engage with potential clients, understand their healthcare needs, and efficiently book appointments with our healthcare professionals.

Responsibilities:

- Outbound Calling: Initiate outbound calls to individuals interested in healthcare services, providing information and promoting our healthcare offerings.

- Appointment Scheduling: Effectively schedule appointments for healthcare consultations, ensuring accuracy and efficiency in the booking process.

- Customer Interaction: Build rapport with prospective clients, addressing their inquiries and concerns while maintaining a professional and courteous demeanor.

- Database Management: Maintain accurate and up-to-date records of client interactions, appointment details, and any relevant information in the CRM system.

- Follow-Up: Conduct follow-up calls to confirm appointments, provide additional information, and address any post-scheduling queries.

Collaboration: Coordinate with internal teams to ensure smooth communication and seamless appointment scheduling processes.

Requirements:

- Communication Skills: Excellent verbal communication skills with the ability to articulate healthcare-related information clearly and concisely.

- Customer Focus: Strong customer-centric approach with the ability to empathize and address customer needs effectively.

- Organization: Detail-oriented and capable of managing multiple appointments and client interactions simultaneously.

- Adaptability: Ability to adapt to different client personalities and handle varied situations professionally.

- Team Player: Collaborative mindset, working seamlessly with team members and other departments.

- Tech Savvy: Familiarity with CRM systems and basic computer skills for efficient data entry.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.