Designation - Telecaller

Qualification - a graduate additional computer training or certification will be an asset

Work Timings - 10 am to 8 pm

Working Days - Monday to Saturday.

Salary (Min & Max) - 15k - 20k

Experience - Min 2 years of Telecalling exp

Age - 25- 35 yrs

Job Description :

- Contact businesses and private individuals by telephone to promote products

- Solicit orders for goods and services over the telephone

- Explain the product or service to potential customers

- Deliver scripted sales pitch to the customer

- Adjust scripted sales pitch to meet needs of specific individuals

- Provide pricing details- Handle customer questions

- Obtain customer information including names and addresses

- Record customer details including reaction to the product or service offered

- Receive orders over the telephone- Input order details into the computer system

- Record customer details and details of transaction

- Confirm orders placed with field sales representatives

- Obtain contact details of potential customers from sources including telephone directories and purchased lists- Schedule appointments for sales staff to meet prospective customers

- Answer telephone calls from potential customers who are responding to advertisements

- Contact customers to follow up on initial interaction 

- Make Databases as required by the organization

- Enter data in Physical form into the company database system

- Give dispatch details of goods to customers.

Education and Experience : 

- Proven data entry/Tele-calling work experience with MS Office especially Excel and Word- Familiarity with administrative duties

 - Experience using office equipment, like Printers, Scanners and Copiers

- Typing speed and accuracy

 - Excellent knowledge of correct spelling, grammar and punctuation 

- Attention to detail 

- Confidentiality

 - Organization skills, with an ability to stay focused on assigned tasks 

- Atleast a graduate; additional computer training or certification will be an asset

- Excellent oral and written communication 

Key Competencies for Tele-callers :

- Communication skills- Information gathering and management

- Persuasiveness

- Adaptability

- Initiative

- Tenacious

- Resilient

- Negotiation skills

- Stress tolerance-

 High energy levels

- Self-motivation

Location : Crawford Market (Mumbai)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.