Senior. Recruitment Manager at Belfort Outsourcing LLP
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Telecaller - BPO (0-1 yrs)
We are looking for Under Graduates and Graduates with 0 to 1 yr of experience who is good in communication with English, Hindi (mandatory) and other languages. Age: 18 to 30yrs
Description :
- Handling Inbound and out bound calling the customers and fulfilling the requirement of the tele callers initiate telephonic contact with existing and prospective clients in order to generate sales.
- Obtaining and updating lists of individuals' contact details.
- Calling active and budding clients to encourage the purchase of items.
- Addressing clients' uncertainties, grievances, and suggestions on time.
- Noting important details of each conversation.
- Communicating verbal acceptances of offers to our sales team for closing.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Conducting each of your functions with the utmost respect, regardless of others' dispositions.
Telecaller Requirements :
- High school diploma or equivalent.
- Prior experience as a telecaller or similar.
- Completion of a sales-related training program is preferred.
- Computer literate.
- Exposure to diverse viewpoints, cultural norms, and experiences.
- Superb verbal communication.
- Ability to switch your communication style on a whim.
- Superb interpersonal, research, and record-keeping skills.
- Capacity to receive critique without internalizing
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