Director at Hirekaro Global Services
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Telecaller - BFS (2-5 yrs)
We are looking for a Telecaller who can convert leads into strong customer database and take ownership and deliver results.
- Responsible for calling to convert qualified leads provided by the company.
- Handling queries/escalations by customers/consumers
- Ensuring proper & timely responses to queries/complaints with proper solutions
- Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc.
- Develop and maintain DSA relationships.
- Owning and hitting/exceeding Monthly sales targets.
- Coordinate with credit team/Disburse team.
- Make various MIS's and circulate on a daily and weekly basis to all.
- Should have experience in NBFC DSA vertical - Mandatory.
- Performance based incentives included.
Experience & Skills Required: - 2 - 5 years of work experience in sales tele calling preferably personal loan in Banking & Non - Banking Companies.
- Product experience in Personal Loan is important.
- Team player should be able to work under pressure.
- Should be expert in Advanced Excel.
- Good networking skills.
- Good Communication Skills must.
- Knowledge of the local territory and language is preferred.
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