HR at Black & White Business Solutions Pvt Ltd
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Telecaller - Account Receivable Process - Healthcare (1-3 yrs)
Ar caller
Are you ready for life changing carrier move ?
Apply International Health Care BPO, 2 round of interview Spot Offer
Education : any Graduate or Under graduate in any Specialization with Health Care Experience / AR Caller / Physician Billing / Denial Management
Location : Bangalore
Shift : US Fixed Shift ( Saturday and Sunday FIXED OFF ) with provided 2 way CAB
Designation :
Roles and responsibilities :
- Handling patients, referral sources, and administrative department inquires
- Communicating with insurance companies and/or prior authorization requests
- Entering patient information into a customer information system
- Ensuring customer satisfaction and assisting them with issues/concerns related to their health
- Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
- Becoming educated in qualifications of multiple insurances to ensure clean order intake
- We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team.
- You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment.
- It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.
Required Candidate
Desired Candidate Profile :
- Possess good analytical skills
- Detail oriented Possess good communication skills, both oral and written
- Have a good attitude
- Should be committed to the work.
- One day interview process
- Any graduates can appear or 10+2, 10+3.
- Should be flexible with rotational shift.
Perks and Benefits :
- Best in the industry + Incentives + NSA
HR Dhanush
9513644110 { Call or Watsapp }
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