1. Job Title: Career Guidance Telecaller

2. Job Description: Reach out to individuals via phone to provide information about career counseling and guidance services, assess their needs, and schedule appointments with career counselors.

3. Key Responsibilities:

- Make outbound calls to potential clients, which may include students, professionals, or individuals seeking career advice.

- Introduce career counseling services and explain their benefits.

- Listen to clients' career-related concerns and questions and provide initial information and guidance.

- Qualify and assess the client& needs and motivations for career counseling.

- Schedule appointments with career counselors and follow up to confirm appointments.

- Maintain accurate records of calls and client interactions.

- Collaborate with the career counseling team to ensure a smooth transition for clients.

4. Qualifications:

- Bachelor's degree minimum

- Excellent communication and phone etiquette skills.

- Patience, active listening, and empathy when interacting with clients.

- Knowledge of the career counseling services offered by the organization.

- Basic computer skills for maintaining call records.

5. Working Conditions: Typically, in an Office. Working hours may vary, including evenings and weekends. to accommodate clients & availability. Mostly 9am to 5pm.

6. Salary: Salaries can vary widely, depending on factors like location and organization. Entry-level tele callers may earn around Rs.18,000 to Rs.23,000 per month, with potential for performance based. bonuses.

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